April kicked off the second quarter of the year and it’s quite clear that small businesses everywhere are facing a tumultuous time. That being said, we wanted to take a moment to thank you for choosing OMG as your Marketing Partner. We know that you have many choices when it comes to advertising and marketing, and we wanted to share exactly how we have doubled-down on our commitment to your success. This means a deeper investment in driving performance and value for your business. 

Communication is the cornerstone of every successful relationship, and though we are consistently working on new ways to make your business more successful, we don’t always take the time to explain it. Therefore, as the second quarter of the year begins, we wanted to make sure you understand some of the impactful advancements we have made as your Marketing Partner.

Call us! Text us! Your Dedicated Service Team.

In a world dominated by impersonal, irritating phone trees and long hold times to speak to a random “company representative”, each and every OMG client has a dedicated Digital Marketing Specialist (DMS) that is your main point of contact. We recently rolled out a massive update to our internal processes making that direct communication even more accessible to you: you can now directly dial or text your DMS just as you would do with a trusted friend or one of your employees. Need some help with a quick website update? Shoot your DMS a text. Have a question about Google or Instagram? Give your DMS a direct call without waiting on-hold. Need to change your ad targeting? Shoot over a quick email. Your DMS serves as the central hub for an entire cast of fulfillment specialists, platform experts, content producers, and more. If there is ever an issue, don’t hesitate to ask to speak to a Client Services Manager, a senior member of our team that can offer deeper insight and resolution for any problem you may be facing.

OMGinSite: Centralized Marketing Hub

Over five years ago, we began working on a centralized client portal called OMGinSite. Our goal was to share all the work completed, upcoming and pending, plus provide transparent reporting for all of the platforms we use.  We did so with simplicity and client engagement in mind. OMG has many unique processes, optimization loops, and standard operating procedures to systematically respond to and deal with almost every possible event that could impact your account. We realized that it was often difficult to communicate the back-end work which powers our programs, so in an effort to better communicate this to our clients, we designed OMGinSite to offer full demonstrable proof-of-work and proof-of-performance metrics. Here, you can review and approve content, see how your ad campaign is doing and really get a handle on the success of the OMG account. Last month we rolled out our all-new AI Agent, Cora, that works on your behalf: ask her to breakdown your account information in layman’s terms, and she has your back, stepping in to help you understand everything that is going on within your account, and summarizing it for you each time you log on. Be sure to check out Cora and watch her evolve and improve her capabilities with each passing month.

American Innovation and Partnerships

OMG is a proud American company, based in South Florida since 1990. Made in America is not just a buzzword or slogan to us. Headquartered in Florida, our staff of 130 full time employees in 15 states give us distinct advantages over the competition. Drawing from a huge talent pool across all U.S. time zones enables OMG to align staff around your workday. While most marketing companies made an economic decision to go off-shore and save pennies, we continue to invest in the U.S., with higher quality stateside talent, free from time zone restrictions and language barriers. This is the spirit of OMG– would you hire someone in India or the Philippines to work for you? We don’t. The ethos of our approach is we work for you, remotely, and as a key asset of your company’s success, with a team that understands your local market and the relevant technology first and foremost. We recently added American based Yelp as our newest partner. Yelp’s well known reviews are even more powerful within the AI search results, and their ads are a natural fit for so many of the markets our clients work within. This partnership will help our clients leverage Yelp reviews and Yelp ads to build their reputation and to drive more local leads to your door. 

Our commitment is to your success, today, tomorrow, next year and beyond. All advancements are made with that commitment in mind, are seriously vetted, then developed to support both existing and new product solutions. From our local search and AI search optimization, to our paid search ads, social media, websites and managed website hosting, OMG will be here, working hard to ensure we remain the best marketing choice for the lifetime success of your business.