Client Services & Support

When you become an OMG client, you acquire a dedicated and focused Service Team of specialists, each bringing their individual expertise to the fulfillment of your business goals.

When you become an OMG client, we build a dedicated Service Team based on your needs, the OMG Solution you’ve chosen, and the skills required to attract new customers to your products, services or expertise. Your Service Team will take ownership of their efforts to drive and retain new clients for your business and will be on call for you 24/7, whenever you need any kind of assistance.

Your Service Team will suggest, collaborate, empower you and dedicate their efforts toward making your business better and more profitable. Your will have monthly calls with your Service Team to review progress and enhance results. Each Service Team Member will know your business, will know your “pain,” and will have recommendations to ease that pain with compelling solutions that drive positive results and boost your bottom line

You’ll have complete access to OMGinSite, where you can check-in, review or collaborate with your Service Team whenever you want to!

At OMG National, we value the significance of not only tracking results but sharing the progress with our clients. Marketing Capsules are OMG’s innovative way of capturing a client’s overall performance through analytical trends, clients of OMG National can expect monthly videos where their Digital Marketing Specialist walks them through a screen share of the work done on their account.

The quarterly videos go over the results we've attained that past quarter as well as Proof of Work, Proof of Performance, Client Contribution, and opportunities! We point out the areas in which we've optimized and the areas where we need additional client contribution to enhance our services.

These capsules include an overview of our work done to meet KPIs along with real-time data. OMG’s dedicated Digital Marketing Specialist’s work diligently to exceed expectations and as an organization, we strive to always keep the marketing needle moving forward with ongoing communication and transparency with each and every client!