Through consistent efforts and close communication with the client, OMG National successfully improved Wilcox Towing & Trucking's online presence and visibility. We achieved:

• Increased Organic Visibility: We improved their search engine rankings, leading to higher visibility in local search results for relevant keywords like "heavy duty towing," "roadside assistance," and "wrecker service." In fact, they consistently rank #1 for all three keywords within a 5-mile radius. Their GBP health is rated as "Excellent" with an overall score of 95. This strong organic performance is further evidenced by a 67% increase in Google Search Views over the past quarter.
• Boosted Customer Engagement: Their social media engagement increased with more likes, shares, and comments, indicating growing brand awareness and interest. Since implementing our social media strategy, Wilcox Towing & Trucking has experienced a 15% growth in Facebook engagement, reaching a wider audience and generating greater interaction with their brand.
• Improved Online Reputation: We helped them maintain a positive online reputation through active review management, showcasing their commitment to customer satisfaction.
• Enhanced Customer Acquisition: Their online efforts translated into increased customer actions, including calls, website visits, and direction requests, demonstrating a direct impact on their business growth. Last month alone, they received 300 customer actions through Google, including 198 calls, marking a 7.1% increase from the previous month. This positive trend extends to their website traffic as well. Since the start of Q2, Wilcox Towing & Trucking has seen a 15% increase in website sessions, with a significant portion of this traffic originating directly from their optimized Google Business Profile.