Holding Glass With A Vacuum Lifter

Atlas Glass & Mirror started on GBP in April of 2021. Serving Framingham, MA and surrounding areas since 1991; Atlas Glass & Mirror offers both residential and commercial glass products and services.

Key Metrics (KPIs): The Key Performance Indicators for Google Business Pro have been carefully designated to create a score which realistically shows how a local business is performing organically on Google Search and Google Maps. Customer Activity (phone calls, website visits, direction requests), and the Average Total Rank Grid (ATRG) for each keyword (3 total) give us an accurate indication of how a GBP profile is performing.

The Problem

Atlas Glass & Mirror came to OMG after a long stint with a competing marketing company that left a bad taste in their mouths. The local ranking for their main keywords was almost non-existent, and customer action were decreasing month over month.

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The Methodology

Our methodology revolves around Google’s own Local Ranking Factors (Relevance, Distance, Prominence). Ensuring that the information is accurate, filled out, and up-to-date is of utmost importance for the Relevance and Distance factors, since users benefit from correct information online which avoids wasting time, increases convenience, and improves on user experience.

Prominence is a factor that actually has three “sub-factors” which we can help influence. These are Directories, Reviews, and a Website’s position in search. When these three sub-factors are being managed and given the best practice approach, Google will take these data points as positive trust signals to justify showing our clients within Google Search and Google Maps.

The Results

Fast forward to today, and Atlas Glass & Mirror is the number one glass and mirror shop in the Framingham, MA area. The ranking for their top keywords has also risen from zero to hero, showing top 3 rankings for “custom glass”, “custom mirrors”, and “safety glass”.

Customer Actions have also increased by 40% month over month. Customer actions include Calls, Website Visits, and Direction Requests. 

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