On-Hold Messaging

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On-Hold Messaging

On-Hold Messaging

TELEPHONE ON HOLD MESSAGES

IT'S LIKE HAVING A FULLY TRAINED, SALES AND CUSTOMER SERVICE STAFF ALWAYS DELIVERING YOUR BUSINESS'S MOST PERTINENT INFORMATION.

Caller Experience Can Make or Break Your Next Sale. What Are You Saying To Callers When You're Busy Helping Others?

Put our team of industry-versed copywriters, pro voice talent, and marketing professionals to work, creating your powerful Telephone On-Hold Message Program.

Why Choose OMG National?

  • OMG's industry exclusive 60-day trial, guarantees your satisfaction
  • Skilled writers will assess your business and create succinct, professional ad copy
  • Nationally known, experienced voice talent professionals
  • Licensed background music avoids ASCAP and BMI royalty issues
  • Complete systems with digital equipment available
  • All file formats and VOIP compatible - MP3, ULAW, .WAV, any file type required
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Callers will stay on the line up to 25% longer with an on hold message - Infomax, Inc.

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Over 85% of callers prefer on hold messages over silence. - Cellular Marketing Magazine

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90% of callers with silence on hold will hang up within forty seconds. - North American Telecom

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34% of callers who hang up will not call back. – Voice Response, Inc.

WHY ON HOLD MESSAGING?

When you put your customers on Hold and all they hear is dead silence, they feel abandoned or think you have hung up on them. Let OMG National custom produce a Telephone On-Hold Message Program that will effectively communicate a message to your customer base. Our professional staff will research, script, voice, and post-produce your customized program tailored specifically with information you want to highlight.

Using the latest in industry digital technologies combined with seasoned marketing savvy, we will give you the perfect staple to any marketing program. Dollar-for-dollar, there is no product that is as cost-effective or offers as significant of a competitive advantage as a Telephone On-Hold Message. Imagine the possibilities of what you can tell your callers while they are waiting: product information, hours, products, services and/or current promotions you are providing.

- ON HOLD MESSAGE SAMPLES BY INDUSTRY -

Voice Samples

FEMALE VOICE SAMPLES
MALE VOICE SAMPLES

We make On-Hold Messaging Easy

STEP 1: CONSULTATION

One of our on-hold professionals can begin gathering information about your business in a matter of minutes.

STEP 2: SCRIPTWRITING

We'll write a custom 8-10 segment script for your business and email you for your review prior to production.

STEP 3: PRODUCTION

Select your music and voice talent from our library and our team of experts will begin production of your customized message.

STEP 4: DELIVERY

We'll have your program delivered via WAV or MP3, on a Compact Disc (CD) or on a Digital On-Hold Player.

IVR & VOICE PROMPTS

IVR, Auto-Attendant, VOIP, Voice Mail, After-hours Greetings: if you hear it on the phone, chances are we produce it. Our experience in accommodating a variety of applications makes us the logical choice for all your Audio Imaging needs.

RADIO COMMERCIALS

From full-length radio spots to simple website audio sampling, our audio products are a great way to demonstrate and explain a specific product or service you may have through a creative and brand-centric production.

EQUIPMENT

Digital technologies have made Telephone On-Hold Messages more reliable than ever! Whether you have an enterprise phone system or a couple of retail phones hooked up to a simple wall port, we have a solution that covers you!

- What Our Clients Say -

Excellent customer service. Great quality of voices and music. What a difference! Thank you OMG!

- Zelda, CMG CAPITAL